We can help you solve your computer problems at an affordable price. No matter whether your organization has 5 PCs or hundreds, we handle a full range of IT services throughout the greater Philadelphia area for small and medium-sized businesses and are experts in cloud computing, VoIP, computer security and wireless networking. In the world of Windows and Macs, our tech staff has over 85 years of combined experience in the industry and is continuously committed to on-going training and certification.
We deliver both remote and on-site IT services to satisfy your need for data storage, safe and secure computers, phone service, and wireless networking. We are Philadelphia’s local cloud computing, computer security, and VoIP provider.
Need IT help right now? Our knowledgeable technicians are standing by at 610.640.4223.
Hear what our customers have to say...
Whenever I encounter a problem, I know they are an email or phone call away. They are fast efficient and courteous and much needed. I really thank them; they do a great job.
We are now approaching a Ten Year relationship with ACE. Their team has always been responsive, professional and attentive to our IT needs. They find creative ways to make our systems work. You know they go above and beyond when: While dialing ACE for support, you are intercepted by an outside call and disengage your call to ACE, then a short time later, ACE calls back and states, “we see you made a call to us” – That is service with a heart!!!
—Andrea, Office Manager
Professional Services Consultants
We’ve used ACE for several years to manage our desktops. They’ve always been very responsive especially when we have had critical issues…all at a reasonable price.
Scientific and Engineering Consultants
We have been using the services of ACE technology for many many years now. It’s a great company. The people are very responsive and always willing to help to solve our problems. Thank you ACE Technology!
—Truus, Parish Secretary
Just calling to give you some kudos for when you came to our aid when our tablets were down and falling apart and not working to their maximum ability. With just a phone call we were able to order new equipment and get a technician to be here in a day or two to install and set all those new tablets up for us. So just wanted to say thank you for the superior service you provide and for always being there when we need you.
—Michelle, Practice Manager
I’ve known and worked with ACE Technology for about 4 years. The support group provides top notch client service with minimizing costs. I brought ACE into a manufacturing facility and they noted serious issues and managed to seamlessly correct and enhance. I wholeheartedly recommend ACE Technology to any size company as you are treated as if you are their only client……instantaneous expert support.
…speedy response and professionalism when responding to any and all of our computer issues we are having on any given day or time. ACE is a phone call away and in a matter of minutes will remotely correct any and all of our problems with speed and accuracy…complete knowledge of all of our many computer programs which makes my job as the in–house IT person a job that I am able to manage.
—Arlene, Executive Secretary
ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. It’s so easy to create a ticket. Right away there is a response and we always know where we stand with the ticket.
—Desiree, Office Manager
We have a business of about 20 employee’s which in the corporate world, anything less than 50 is considered small. My office requires an incredible amount of computer networking & maintenance in itself just keeping everything up to date. ACE responds to our IT repair requests within the hour. That makes the difference between a successful day and having the schedule run behind. The fact they can go directly to our software manufacturer and solve the problem many times without our involvement makes all the difference.
I think you and your team continue to do a fantastic job. Our switch to your company presented quite a challenge due to the situation in which we found our school. Your ability to quickly assess the situation, make the transition, improve our overall network design, minimize disruption and provide superior service has been amazing. Today, we have a more reliable network, a more secure network, and the confidence that our IT infrastructure and service provider are positioned well to support our school for many years to come.
—Bill, School Board President
Our company has been using ACE Technology Group for quite some time and being the liaison between their office and ours I have many dealings with the company. We have 4 very large volume and busy offices with a staff of about 65 employees…just recently our servers were down over a weekend when we were seeing patients and one of our employees had to call the emergency line. Not only did ACE respond quickly to the message, but was aware of the situation and already working to resolve the issue.
—Linda, Billing Specialist
Our church has been using ACE Technology since their inception, so we have a long standing relationship. We have been very pleased by their fast response whenever we call with an issue. All of their employees are very knowledgeable and are always willing to do whatever it takes to help us get back up and running as quickly as possible. I am always amazed that their patience in helping me work through whatever my problem might be. We continue to be very pleased with ACE’s dedication and we highly recommend them for your computer needs.
I am not a computer person so all the people at ACE and I are family familiar. They know how to help me resolve the issues that go along with managing a business. We have frequent power outages. ACE has helped me on more than a few Mondays to get everything up and running again before we open at 8 am. We also have frequent upgrades from our EHR, Internet, telephone systems. The upgrades are not always easy or quick but ACE makes sure the transitions are comfortable for us. They’re always there, always friendly, always helpful.
—Debbie, Practice Manager
Free IT Audit
What if you don’t know what you need? Consider:
- Are you focused on growing your business instead of wasting time with IT problems?
- How good is your computer security?
- Is your network vulnerable?
- Is your company data properly backed up or do you need cloud storage solutions?
Find out with a free IT audit. We tell you exactly what is on your network, how it is configured, and when it changes. We review your computer security settings, network configuration and devices, system settings, users and groups, program updates and much more identifying any problems and issues that must be addressed.
- One call does it all—all your computer needs are handled by our dedicated technology professionals. Our Help Desk is staffed by the same friendly people who provide responsive service at your place of business
- We manage and maintain your information technology systems so you and your employees can remain highly productive
- It’s like being a big business with an IT department dedicated to support your technology—cloud computing; computer security; e-mail; fixes for printer problems, spam, spyware, Trojans, and viruses; hardware and software installation and updates; Internet maintenance; network setup; PC and server servicing; VoIP; wireless networking; and more
- You receive the same level of quality computer support services as Fortune 500 businesses
- By working remotely to diagnose problems, we can respond quickly and get you up and running faster than if you had to wait for a tech to reach your office. If an onsite visit is needed, we can also schedule office visits to install and service your LANS, PCs, servers, and wireless networks
- We remotely monitor your computers and network, 24/7/365, and remediate issues often before you even know that there was a problem all for one low monthly service fee
- You get the most reliable and functional systems your budget allows when you partner with ACE Technology Group
Defending your company against the threats you are most likely to confront is at the top of our list. Computer security is critical and why we include aceGuardian in our basic IT service plan, aceRemoteIT. You and your data will be protected with:
- Top rated antivirus and anti-malware software installation, updates, and automated scans
- Local and offsite encrypted backups
- Disaster recovery, available 24/7/365, with cloud server recovery (aceCloud)
- Monitoring with after-hours support from our knowledgeable service team
- VPN client management
Installation of 3rd party software and security patches as needed to decrease your risk of cyber-attacks. These software programs include:
In addition, aceInfra supports your mission critical networks and increases security with cameras and keycard entry.
Cloud computing makes computer backup, collaboration, data recovery, encryption, and synchronization a breeze. Our cloud server, aceCloud, virtually eliminates problems with:
- File syncing and sharing
- Using Microsoft Office 365
- Website hosting
- And more...
You will enjoy increased productivity thanks to less down time and innovative systems and solutions from Philadelphia’s local cloud computing provider.
Get good pricing on the phone service you need. Choose aceVoIP for Voice over Internet Protocol.
We are providing these services for organizations like yours in:
- Small Business
- Healthcare—for dentists, internists, orthodontists, OB/GYNs, optometrists, radiologists, urologists and more!
- Manufacturing and Distribution
- Service Industries
- Veterinary Medicine
Know what IT services you want? Give us a call at 610.640.4223 to get started with aceVoIP.
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