We can help you solve your computer problems at an affordable price. No matter whether your organization has 5 PCs or hundreds, we handle a full range of IT services throughout the greater Philadelphia area for small and medium-sized businesses and are experts in cloud computing, VoIP, computer security and wireless networking. In the world of Windows and Macs, our tech staff has over 85 years of combined experience in the industry and is continuously committed to on-going training and certification.
We deliver both remote and on-site IT services to satisfy your need for data storage, safe and secure computers, phone service, and wireless networking. We are Philadelphia’s local cloud computing, computer security, and VoIP provider.
Need IT help right now? Our knowledgeable technicians are standing by at 610.640.4223.
Hear what our customers have to say...
ACE has assisted us with many projects as we increased the size and volume of our practice. This was quite a task since we started in a temporary site and moved 18 months later into our newly renovated suite. Working with ACE, and their team of IT support has been a great experience…consistent responsiveness, honesty, competence and reliability.
—Jeannine, Practice Manager
I just really wanted to take the time and say Thank You…they had everything done so fast and efficient… and of course very nice about it!
…speedy response and professionalism when responding to any and all of our computer issues we are having on any given day or time. ACE is a phone call away and in a matter of minutes will remotely correct any and all of our problems with speed and accuracy…complete knowledge of all of our many computer programs which makes my job as the in–house IT person a job that I am able to manage.
—Arlene, Executive Secretary
I appreciate the level of professionalism you provide to us! Amazing customer service and computer support!
—Kim, Practice Manager
Whenever I encounter a problem, I know they are an email or phone call away. They are fast efficient and courteous and much needed. I really thank them; they do a great job.
What I love about ACE Technology is that they’re always there for me when I have a problem, whether it’s setting up my printer, setting up new computers, there’s a problem with the emails going down. They’re my go-to for all things IT related and it makes running my business more efficient because I know if there’s a problem I can go to them. I look forward to working with them for years to come.
I am not a computer person so all the people at ACE and I are family familiar. They know how to help me resolve the issues that go along with managing a business. We have frequent power outages. ACE has helped me on more than a few Mondays to get everything up and running again before we open at 8 am. We also have frequent upgrades from our EHR, Internet, telephone systems. The upgrades are not always easy or quick but ACE makes sure the transitions are comfortable for us. They’re always there, always friendly, always helpful.
—Debbie, Practice Manager
I’ve known and worked with ACE Technology for about 4 years. The support group provides top notch client service with minimizing costs. I brought ACE into a manufacturing facility and they noted serious issues and managed to seamlessly correct and enhance. I wholeheartedly recommend ACE Technology to any size company as you are treated as if you are their only client……instantaneous expert support.
We have a business of about 20 employee’s which in the corporate world, anything less than 50 is considered small. My office requires an incredible amount of computer networking & maintenance in itself just keeping everything up to date. ACE responds to our IT repair requests within the hour. That makes the difference between a successful day and having the schedule run behind. The fact they can go directly to our software manufacturer and solve the problem many times without our involvement makes all the difference.
I’ve worked with ACE Technology Group for about nine years. We have found them to be competent, knowledgeable and responsive. Almost just as important they’re able to explain things in understandable terms. ACE has transitioned us through several software changes, server changes, as well as moved us to a new location. This was done with minimal disruption and was the smoothest piece of our move to a new office. We have found their staff to be friendly, professional and very patient. I highly recommend ACE Technology.
—Penny, Practice Administrator
Pottstown & Phoenixville
Our church has been using ACE Technology since their inception, so we have a long standing relationship. We have been very pleased by their fast response whenever we call with an issue. All of their employees are very knowledgeable and are always willing to do whatever it takes to help us get back up and running as quickly as possible. I am always amazed that their patience in helping me work through whatever my problem might be. We continue to be very pleased with ACE’s dedication and we highly recommend them for your computer needs.
ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. It’s so easy to create a ticket. Right away there is a response and we always know where we stand with the ticket.
—Desiree, Office Manager
ACE has always been responsive to specific problems that may have crept up and they have always kept us going. We have a law firm of 15 attorney’s and we run into problems every now and then but they have always been able to get us righted.
Free IT Audit
What if you don’t know what you need? Consider:
- Are you focused on growing your business instead of wasting time with IT problems?
- How good is your computer security?
- Is your network vulnerable?
- Is your company data properly backed up or do you need cloud storage solutions?
Find out with a free IT audit. We tell you exactly what is on your network, how it is configured, and when it changes. We review your computer security settings, network configuration and devices, system settings, users and groups, program updates and much more identifying any problems and issues that must be addressed.
- One call does it all—all your computer needs are handled by our dedicated technology professionals. Our Help Desk is staffed by the same friendly people who provide responsive service at your place of business
- We manage and maintain your information technology systems so you and your employees can remain highly productive
- It’s like being a big business with an IT department dedicated to support your technology—cloud computing; computer security; e-mail; fixes for printer problems, spam, spyware, Trojans, and viruses; hardware and software installation and updates; Internet maintenance; network setup; PC and server servicing; VoIP; wireless networking; and more
- You receive the same level of quality computer support services as Fortune 500 businesses
- By working remotely to diagnose problems, we can respond quickly and get you up and running faster than if you had to wait for a tech to reach your office. If an onsite visit is needed, we can also schedule office visits to install and service your LANS, PCs, servers, and wireless networks
- We remotely monitor your computers and network, 24/7/365, and remediate issues often before you even know that there was a problem all for one low monthly service fee
- You get the most reliable and functional systems your budget allows when you partner with ACE Technology Group
Defending your company against the threats you are most likely to confront is at the top of our list. Computer security is critical and why we include aceGuardian in our basic IT service plan, aceRemoteIT. You and your data will be protected with:
- Top rated antivirus and anti-malware software installation, updates, and automated scans
- Local and offsite encrypted backups
- Disaster recovery, available 24/7/365, with cloud server recovery (aceCloud)
- Monitoring with after-hours support from our knowledgeable service team
- VPN client management
Installation of 3rd party software and security patches as needed to decrease your risk of cyber-attacks. These software programs include:
In addition, aceInfra supports your mission critical networks and increases security with cameras and keycard entry.
Cloud computing makes computer backup, collaboration, data recovery, encryption, and synchronization a breeze. Our cloud server, aceCloud, virtually eliminates problems with:
- File syncing and sharing
- Using Microsoft Office 365
- Website hosting
- And more...
You will enjoy increased productivity thanks to less down time and innovative systems and solutions from Philadelphia’s local cloud computing provider.
Get good pricing on the phone service you need. Choose aceVoIP for Voice over Internet Protocol.
We are providing these services for organizations like yours in:
- Small Business
- Healthcare—for dentists, internists, orthodontists, OB/GYNs, optometrists, radiologists, urologists and more!
- Manufacturing and Distribution
- Service Industries
- Veterinary Medicine
Know what IT services you want? Give us a call at 610.640.4223 to get started with aceVoIP.
Subscribe to our Small Business IT Security Blog to receive weekly HIPAA Security Reminders, or regular digests & newsletters.
News you can use right now:
A successful cloud migration requires good planning
Research and advisory firm Gartner predicts that by 2019, up to 30 percent of new software will be cloud-only. For today’s businesses, the cloud already offers clear benefits of agility, […]
The IoT and data centers: A match made in heaven
With estimates as hyped up as 50 billion devices expected to be connected by 2020, the internet of things (IoT) will be the most significant change to the way data is managed in a generation. […]
HIPAA Security Reminder of the Week
Accessing Your Own Medical Records Workforce members are not permitted to use the electronic health record application or other electronic systems to access their own health care information or the […]
Partners & Vendors