I need help right now!
Do you need help right away? ACE Technology Group has support engineers standing by.

Get Started Now! Here's How:
  • Step 1: Call the ACE Helpdesk: Phone (610) 640-4223 ext2
  • Step 2: Download the remote connector: Click on this link --> Help me!

You should see a box appear that says File download -- security warning. Choose Run. If there are any security warnings about an unknown publisher, choose RUN. You may also need to tell your firewall or antivirus (Norton, McAfee, etc) to allow this program to run. The ACE Support Engineer will instruct you further.

If your problem can't be fixed remotely, you still have options. You can bring your PC in for evaluation & repair or we can dispatch a technician to visit your location.

We can help you with:
  • Spyware, Viruses, Spam, Trojans, and Spam removal
  • Printer problems
  • Microsoft Windows security updates and patching
  • Application related questions
  • and more...

Better than "On Call" Services
Our remote access Instant Help Desk beats having to wait for a visit from a "geek." There is no scheduling or waiting for an appointment from a technician. There is no costly minimum fee, you only pay for the time you use. If your repair requires a lengthy system scan - we can disconnect during this process. You don't need to pay a technician to watch the screen while they wait for the scan to complete.

The cost for this service is $2/minute and the first 5 minutes are free. Most problems are solved in 15 minutes or less. We accept Visa, Master Card, and American Express.