When your hardware, software, networks, and systems are running smoothly, your company can function at peak performance. When one or more of these fail, you need immediate assistance to diagnose and fix the problem so you can get back to business.
We provide remote diagnostics and repairs to get you up and running as quickly as possible. If your problem can’t be resolved remotely, we send a Support Engineer directly to your office for on-site diagnosis, maintenance, and/or repair.
Our most popular IT service plan, aceRemoteIT, is a completely managed IT support program for businesses with 5 to hundreds of PCs. Your business shares our centralized enterprise-grade` infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional wireless networks, LANs, PCs, and servers for you, if you so choose.
You focus on business while we procure, protect, troubleshoot, and maintain the systems and software you need to be productive. Some of the services and software options include:
- Microsoft Office
- NSPG Price Guide
- Sage Accounting
- Service first
- SuccessWare 21
- Toshiba Call Manager
Hear what our customers have to say...
We have been using the services of ACE technology for many many years now. It’s a great company. The people are very responsive and always willing to help to solve our problems. Thank you ACE Technology!
—Truus, Parish Secretary
I appreciate the level of professionalism you provide to us! Amazing customer service and computer support!
—Kim, Practice Manager
Our church has been using ACE Technology since their inception, so we have a long standing relationship. We have been very pleased by their fast response whenever we call with an issue. All of their employees are very knowledgeable and are always willing to do whatever it takes to help us get back up and running as quickly as possible. I am always amazed that their patience in helping me work through whatever my problem might be. We continue to be very pleased with ACE’s dedication and we highly recommend them for your computer needs.
I’ve worked with ACE Technology Group for about nine years. We have found them to be competent, knowledgeable and responsive. Almost just as important they’re able to explain things in understandable terms. ACE has transitioned us through several software changes, server changes, as well as moved us to a new location. This was done with minimal disruption and was the smoothest piece of our move to a new office. We have found their staff to be friendly, professional and very patient. I highly recommend ACE Technology.
—Penny, Practice Administrator
Pottstown & Phoenixville
I am not a computer person so all the people at ACE and I are family familiar. They know how to help me resolve the issues that go along with managing a business. We have frequent power outages. ACE has helped me on more than a few Mondays to get everything up and running again before we open at 8 am. We also have frequent upgrades from our EHR, Internet, telephone systems. The upgrades are not always easy or quick but ACE makes sure the transitions are comfortable for us. They’re always there, always friendly, always helpful.
—Debbie, Practice Manager
What I love about ACE Technology is that they’re always there for me when I have a problem, whether it’s setting up my printer, setting up new computers, there’s a problem with the emails going down. They’re my go-to for all things IT related and it makes running my business more efficient because I know if there’s a problem I can go to them. I look forward to working with them for years to come.
ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. It’s so easy to create a ticket. Right away there is a response and we always know where we stand with the ticket.
—Desiree, Office Manager
Just calling to give you some kudos for when you came to our aid when our tablets were down and falling apart and not working to their maximum ability. With just a phone call we were able to order new equipment and get a technician to be here in a day or two to install and set all those new tablets up for us. So just wanted to say thank you for the superior service you provide and for always being there when we need you.
—Michelle, Practice Manager
We have a business of about 20 employee’s which in the corporate world, anything less than 50 is considered small. My office requires an incredible amount of computer networking & maintenance in itself just keeping everything up to date. ACE responds to our IT repair requests within the hour. That makes the difference between a successful day and having the schedule run behind. The fact they can go directly to our software manufacturer and solve the problem many times without our involvement makes all the difference.
I just really wanted to take the time and say Thank You…they had everything done so fast and efficient… and of course very nice about it!
We are now approaching a Ten Year relationship with ACE. Their team has always been responsive, professional and attentive to our IT needs. They find creative ways to make our systems work. You know they go above and beyond when: While dialing ACE for support, you are intercepted by an outside call and disengage your call to ACE, then a short time later, ACE calls back and states, “we see you made a call to us” – That is service with a heart!!!
—Andrea, Office Manager
Professional Services Consultants
For the 10 years that I’ve been teaching, ACE Technology Group provided and continues to provide excellent IT support. They’ve worked with our Technology Coordinator to keep our School on the leading edge of technology by providing innovative technology solutions that meet our School’s changing needs. Their IT Help Desk has a knowledgeable and friendly staff. I highly recommend ACE Technology Group for your IT needs.
—Todd, Technology Teacher
I’ve known and worked with ACE Technology for about 4 years. The support group provides top notch client service with minimizing costs. I brought ACE into a manufacturing facility and they noted serious issues and managed to seamlessly correct and enhance. I wholeheartedly recommend ACE Technology to any size company as you are treated as if you are their only client……instantaneous expert support.