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IT Support with aceRemoteIT

Our most popular IT service plan, aceRemoteIT, is a completely managed IT support program for businesses with 5 to hundreds of PCs. Your business shares our centralized enterprise-grade infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional wireless networks, LANs, PCs, and servers for you, if you so choose.

aceRemoteIT allows you to have one point of contact for all your technology needs. We work with you and act as liaison on your behalf with your 3rd party vendors. There is no finger pointing, just point to us and we get it done.

aceRemoteIT includes:

  • 24/7/365 assistance
  • Unlimited remote support from our dedicated US Help Desk
  • IT system that you use but we set up and maintain: firewall, laptops, network switch, PCs, printers, server, tablets, Wi-Fi, workstations, etc.
  • Includes comprehensive security with aceGuardian
  • Asset management
  • Desktop optimization and management
  • Encryption management
  • HIPAA, SOX, compliance
  • License management
  • Software installation and monitoring
  • Web & Email based ticketing system to easily track your issue
  • Windows patch management
  • 3rd party application support
Click to view some of the supported software. Your software not on the list, ask us.

Hear what our customers have to say…

ACE has assisted us with many projects as we increased the size and volume of our practice. This was quite a task since we started in a temporary site and moved 18 months later into our newly renovated suite. Working with ACE, and their team of IT support has been a great experience…consistent responsiveness, honesty, competence and reliability.

—Jeannine, Practice Manager
Doctor’s Office
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