Our most popular IT service plan, aceRemoteIT, is a completely managed IT support program for businesses with 5 to hundreds of PCs. Your business shares our centralized enterprise-grade infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional wireless networks, LANs, PCs, and servers for you, if you so choose.
aceRemoteIT allows you to have one point of contact for all your technology needs. We work with you and act as liaison on your behalf with your 3rd party vendors. There is no finger pointing, just point to us and we get it done.
- 24/7/365 assistance
- Unlimited remote support from our dedicated US Help Desk
- IT system that you use but we set up and maintain: firewall, laptops, network switch, PCs, printers, server, tablets, Wi-Fi, workstations, etc.
- Includes comprehensive security with aceGuardian
- Asset management
- Desktop optimization and management
- Encryption management
- HIPAA, SOX, compliance
- License management
- Software installation and monitoring
- Web & Email based ticketing system to easily track your issue
- Windows patch management
- 3rd party application support
Hear what our customers have to say…
ACE has assisted us with many projects as we increased the size and volume of our practice. This was quite a task since we started in a temporary site and moved 18 months later into our newly renovated suite. Working with ACE, and their team of IT support has been a great experience…consistent responsiveness, honesty, competence and reliability.
—Jeannine, Practice Manager
I am not a computer person so all the people at ACE and I are family familiar. They know how to help me resolve the issues that go along with managing a business. We have frequent power outages. ACE has helped me on more than a few Mondays to get everything up and running again before we open at 8 am. We also have frequent upgrades from our EHR, Internet, telephone systems. The upgrades are not always easy or quick but ACE makes sure the transitions are comfortable for us. They’re always there, always friendly, always helpful.
—Debbie, Practice Manager
I appreciate the level of professionalism you provide to us! Amazing customer service and computer support!
—Kim, Practice Manager
For anyone who is looking for high quality computer support, ACE Technology is a great option. Their combination of advanced knowledge, determination to fix the problem, personal technicians and ability to return phone calls always makes it easy to get our technology issues fixed. These technicians also have worked as diligently as possible to fix the underlying cause assuring that the problem will not return. It has always been a really good experience working alongside ACE Technology Group.
For the 10 years that I’ve been teaching, ACE Technology Group provided and continues to provide excellent IT support. They’ve worked with our Technology Coordinator to keep our School on the leading edge of technology by providing innovative technology solutions that meet our School’s changing needs. Their IT Help Desk has a knowledgeable and friendly staff. I highly recommend ACE Technology Group for your IT needs.
—Todd, Technology Teacher
Our church has been using ACE Technology since their inception, so we have a long standing relationship. We have been very pleased by their fast response whenever we call with an issue. All of their employees are very knowledgeable and are always willing to do whatever it takes to help us get back up and running as quickly as possible. I am always amazed that their patience in helping me work through whatever my problem might be. We continue to be very pleased with ACE’s dedication and we highly recommend them for your computer needs.
We’ve used ACE for several years to manage our desktops. They’ve always been very responsive especially when we have had critical issues…all at a reasonable price.
Scientific and Engineering Consultants
We have been using the services of ACE technology for many many years now. It’s a great company. The people are very responsive and always willing to help to solve our problems. Thank you ACE Technology!
—Truus, Parish Secretary
We are now approaching a Ten Year relationship with ACE. Their team has always been responsive, professional and attentive to our IT needs. They find creative ways to make our systems work. You know they go above and beyond when: While dialing ACE for support, you are intercepted by an outside call and disengage your call to ACE, then a short time later, ACE calls back and states, “we see you made a call to us” – That is service with a heart!!!
—Andrea, Office Manager
Professional Services Consultants
I think you and your team continue to do a fantastic job. Our switch to your company presented quite a challenge due to the situation in which we found our school. Your ability to quickly assess the situation, make the transition, improve our overall network design, minimize disruption and provide superior service has been amazing. Today, we have a more reliable network, a more secure network, and the confidence that our IT infrastructure and service provider are positioned well to support our school for many years to come.
—Bill, School Board President
I’ve worked with ACE Technology Group for about nine years. We have found them to be competent, knowledgeable and responsive. Almost just as important they’re able to explain things in understandable terms. ACE has transitioned us through several software changes, server changes, as well as moved us to a new location. This was done with minimal disruption and was the smoothest piece of our move to a new office. We have found their staff to be friendly, professional and very patient. I highly recommend ACE Technology.
—Penny, Practice Administrator
Pottstown & Phoenixville
Whenever I encounter a problem, I know they are an email or phone call away. They are fast efficient and courteous and much needed. I really thank them; they do a great job.
We’ve had a great experience with ACE over the years. They’ve been our IT guys for many years now, probably ten. In the meantime, we’ve switched all our phones service over to their VOIP system. They saved us a ton of money there and that’s been largely seamless. It’s allowed us to take our business completely virtual which we’ve done. I’m very, very pleased and would highly recommend them.
Mergers and Acquisitions