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IT Support with aceRemoteIT

Our most popular IT service plan, aceRemoteIT, is a completely managed IT support program for businesses with 5 to hundreds of PCs. Your business shares our centralized enterprise-grade infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional wireless networks, LANs, PCs, and servers for you, if you so choose.

aceRemoteIT allows you to have one point of contact for all your technology needs. We work with you and act as liaison on your behalf with your 3rd party vendors. There is no finger pointing, just point to us and we get it done.

aceRemoteIT includes:

  • 24/7/365 assistance
  • Unlimited remote support from our dedicated US Help Desk
  • IT system that you use but we set up and maintain: firewall, laptops, network switch, PCs, printers, server, tablets, Wi-Fi, workstations, etc.
  • Includes comprehensive security with aceGuardian
  • Asset management
  • Desktop optimization and management
  • Encryption management
  • HIPAA, SOX, compliance
  • License management
  • Software installation and monitoring
  • Web & Email based ticketing system to easily track your issue
  • Windows patch management
  • 3rd party application support
Click to view some of the supported software. Your software not on the list, ask us.

ACE supports all operating systems
Experts in MS Windows and Apple Macs

  • ACT CRM
  • Adobe
  • Advanced Academics
  • AS Ultrasound
  • AutoCAD
  • AVImark
  • CadCam
  • Cam Works
  • Centricity
  • ChartCapture
  • Chromebooks Management
  • ConnectWise
  • CS Orthodontic Imaging
  • CS OrthoTrac
  • DBA Manufacturing
  • Dentrix
  • Dexis
  • Dragon
  • E2 Shop System
  • E-ClinicalWorks
  • e-MDs Solution Series
  • Foxit
  • Google Docs
  • Google Apps for Education
  • Google Apps for Work
  • IDBS ActivityBase SARview
  • Impromed Infinity
  • KRS
  • LH360
  • Lytec
  • MedEnt
  • MedEvolve
  • Microsoft
    Dynamics
  • Microsoft Office
  • Millennium
  • NSPG Price Guide
  • OfficeMate
  • Ortho2
  • Patient Prompt
  • Plato
  • PrimeSuite by Greenway Health
  • QuickBooks
  • Romexis
  • Sage 100 ERP
  • Sage Accounting
  • Sage CRM
  • Service First
  • ShareSync
  • ServMan
  • Sidexis
  • SpectorSoft
  • SuccessWare 21 TeleVox
  • Toshiba Call Manager
  • UroChart
  • ViewPoint

Hear what our customers have to say…

Just calling to give you some kudos for when you came to our aid when our tablets were down and falling apart and not working to their maximum ability. With just a phone call we were able to order new equipment and get a technician to be here in a day or two to install and set all those new tablets up for us. So just wanted to say thank you for the superior service you provide and for always being there when we need you.

—Michelle, Practice Manager
Doctor’s Office
Rosemont