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IT Support with aceRemoteIT

Our most popular IT service plan, aceRemoteIT, is a completely managed IT support program for businesses with 5 to hundreds of PCs. Your business shares our centralized enterprise-grade infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional wireless networks, LANs, PCs, and servers for you, if you so choose.

aceRemoteIT allows you to have one point of contact for all your technology needs. We work with you and act as liaison on your behalf with your 3rd party vendors. There is no finger pointing, just point to us and we get it done.

aceRemoteIT includes:

  • 24/7/365 assistance
  • Unlimited remote support from our dedicated US Help Desk
  • IT system that you use but we set up and maintain: firewall, laptops, network switch, PCs, printers, server, tablets, Wi-Fi, workstations, etc.
  • Includes comprehensive security with aceGuardian
  • Asset management
  • Desktop optimization and management
  • Encryption management
  • HIPAA, SOX, compliance
  • License management
  • Software installation and monitoring
  • Web & Email based ticketing system to easily track your issue
  • Windows patch management
  • 3rd party application support
Click to view some of the supported software. Your software not on the list, ask us.

Hear what our customers have to say…

Our company has been using ACE Technology Group for quite some time and being the liaison between their office and ours I have many dealings with the company. We have 4 very large volume and busy offices with a staff of about 65 employees…just recently our servers were down over a weekend when we were seeing patients and one of our employees had to call the emergency line. Not only did ACE respond quickly to the message, but was aware of the situation and already working to resolve the issue.

—Linda, Billing Specialist
Doctor’s Office
Bryn Mawr