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IT Support with aceRemoteIT

Our most popular IT service plan, aceRemoteIT, is a completely managed IT support program for businesses with 5 to hundreds of PCs. Your business shares our centralized enterprise-grade infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional wireless networks, LANs, PCs, and servers for you, if you so choose.

aceRemoteIT allows you to have one point of contact for all your technology needs. We work with you and act as liaison on your behalf with your 3rd party vendors. There is no finger pointing, just point to us and we get it done.

aceRemoteIT includes:

  • 24/7/365 assistance
  • Unlimited remote support from our dedicated US Help Desk
  • IT system that you use but we set up and maintain: firewall, laptops, network switch, PCs, printers, server, tablets, Wi-Fi, workstations, etc.
  • Includes comprehensive security with aceGuardian
  • Asset management
  • Desktop optimization and management
  • Encryption management
  • HIPAA, SOX, compliance
  • License management
  • Software installation and monitoring
  • Web & Email based ticketing system to easily track your issue
  • Windows patch management
  • 3rd party application support
Click to view some of the supported software. Your software not on the list, ask us.

Hear what our customers have to say…

I’ve worked with ACE Technology Group for about nine years. We have found them to be competent, knowledgeable and responsive. Almost just as important they’re able to explain things in understandable terms. ACE has transitioned us through several software changes, server changes, as well as moved us to a new location. This was done with minimal disruption and was the smoothest piece of our move to a new office. We have found their staff to be friendly, professional and very patient. I highly recommend ACE Technology.

—Penny, Practice Administrator
Doctor’s Office
Pottstown & Phoenixville