We can help you solve your computer problems at an affordable price. No matter whether your organization has 5 PCs or hundreds, we handle a full range of IT services throughout the greater Philadelphia area for small and medium-sized businesses and are experts in cloud computing, VoIP, computer security and wireless networking. In the world of Windows and Macs, our tech staff has over 85 years of combined experience in the industry and is continuously committed to on-going training and certification.
We deliver both remote and on-site IT services to satisfy your need for data storage, safe and secure computers, phone service, and wireless networking. We are Philadelphia’s local cloud computing, computer security, and VoIP provider.
Need IT help right now? Our knowledgeable technicians are standing by at 610.640.4223.
Hear what our customers have to say...
Amanda went above and beyond to get my system set up on my docking station as soon as moving to work at home due to COVID 19. Thank you!
—Sandra, Senior CTM and Monitoring Manager
Recently ACE went above and beyond the call of duty and helped us get out of a jam when our phone service went down. Our regular VoIP provider was not helpful at all. ACE came onsite, got our phones working and now I’m happy to say that they are our VoIP provider. As a business owner, I just am so grateful to be working with a company like ACE where I can rely on them to do what they do best so I can spend my time doing what I do best helping my business grow. Thank you to everybody at ACE, every one of you. I appreciate all you do for us.
We have a business of about 20 employee’s which in the corporate world, anything less than 50 is considered small. My office requires an incredible amount of computer networking & maintenance in itself just keeping everything up to date. ACE responds to our IT repair requests within the hour. That makes the difference between a successful day and having the schedule run behind. The fact they can go directly to our software manufacturer and solve the problem many times without our involvement makes all the difference.
Thank you for all of your hard work on our migration project while you had other migrations this summer! We appreciate all you do! & Thank you for all the long hours you put in to get us up and running for the school year. A successful migration!
—Sandra, Education Technology Specialist
Roman Catholic School
I am not a computer person so all the people at ACE and I are family familiar. They know how to help me resolve the issues that go along with managing a business. We have frequent power outages. ACE has helped me on more than a few Mondays to get everything up and running again before we open at 8 am. We also have frequent upgrades from our EHR, Internet, telephone systems. The upgrades are not always easy or quick but ACE makes sure the transitions are comfortable for us. They’re always there, always friendly, always helpful.
—Debbie, Practice Manager
We’ve used ACE for several years to manage our desktops. They’ve always been very responsive especially when we have had critical issues…all at a reasonable price.
Scientific and Engineering Consultants
We are now approaching a Ten Year relationship with ACE. Their team has always been responsive, professional and attentive to our IT needs. They find creative ways to make our systems work. You know they go above and beyond when: While dialing ACE for support, you are intercepted by an outside call and disengage your call to ACE, then a short time later, ACE calls back and states, “we see you made a call to us” – That is service with a heart!!!
—Andrea, Office Manager
Professional Services Consultants
Our company has been using ACE Technology Group for quite some time and being the liaison between their office and ours I have many dealings with the company. We have 4 very large volume and busy offices with a staff of about 65 employees…just recently our servers were down over a weekend when we were seeing patients and one of our employees had to call the emergency line. Not only did ACE respond quickly to the message, but was aware of the situation and already working to resolve the issue.
—Linda, Billing Specialist
ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. It’s so easy to create a ticket. Right away there is a response and we always know where we stand with the ticket.
—Desiree, Office Manager
Every individual I’ve ever had assist me has been professional, and responsive. During the pandemic, I’ve been relying on my computer a lot while at work. If any issues arise, ACE is always able to help in a timely manner.
I think you and your team continue to do a fantastic job. Our switch to your company presented quite a challenge due to the situation in which we found our school. Your ability to quickly assess the situation, make the transition, improve our overall network design, minimize disruption and provide superior service has been amazing. Today, we have a more reliable network, a more secure network, and the confidence that our IT infrastructure and service provider are positioned well to support our school for many years to come.
—Bill, School Board President
I had an excellent experience working with ACE Technology Group. I put in a request as our fax wasn’t working on the copier, and Ethan got back to me right away. He walked me through some steps and also showed me how to send a fax via my laptop. The entire issue was sorted before the afternoon, and we had a working fax again. Overall wonderful experience and very professional company.
—Hannah, Speech Pathologist
I’ve worked with ACE Technology Group for about nine years. We have found them to be competent, knowledgeable and responsive. Almost just as important they’re able to explain things in understandable terms. ACE has transitioned us through several software changes, server changes, as well as moved us to a new location. This was done with minimal disruption and was the smoothest piece of our move to a new office. We have found their staff to be friendly, professional and very patient. I highly recommend ACE Technology.
—Penny, Practice Administrator
Pottstown & Phoenixville
Free IT Assessment
- Are you focused on growing your business instead of wasting time with IT problems?
- How good is your computer security?
- Is your network vulnerable?
- Is your company data properly backed up or do you need cloud storage solutions?
IT ServicesYou get completely managed IT support with aceRemoteIT, our top IT service:
- One call does it all—all your computer needs are handled by our dedicated technology professionals. Our Help Desk is staffed by the same friendly people who provide responsive service at your place of business
- We manage and maintain your information technology systems so you and your employees can remain highly productive
- It’s like being a big business with an IT department dedicated to support your technology—cloud computing; computer security; e-mail; fixes for printer problems, spam, spyware, Trojans, and viruses; hardware and software installation and updates; Internet maintenance; network setup; PC and server servicing; VoIP; wireless networking; and more
- You receive the same level of quality computer support services as Fortune 500 businesses
- By working remotely to diagnose problems, we can respond quickly and get you up and running faster than if you had to wait for a tech to reach your office. If an onsite visit is needed, we can also schedule office visits to install and service your LANS, PCs, servers, and wireless networks
- We remotely monitor your computers and network, 24/7/365, and remediate issues often before you even know that there was a problem all for one low monthly service fee
- You get the most reliable and functional systems your budget allows when you partner with ACE Technology Group
Computer SecurityDefending your company against the threats you are most likely to confront is at the top of our list. Computer security is critical and why we include aceGuardian in our basic IT service plan, aceRemoteIT. You and your data will be protected with:
- Top rated antivirus and anti-malware software installation, updates, and automated scans
- Local and offsite encrypted backups
- Disaster recovery, available 24/7/365, with cloud server recovery (aceCloud)
- Monitoring with after-hours support from our knowledgeable service team
- VPN client management
Cloud computing makes computer backup, collaboration, data recovery, encryption, and synchronization a breeze. Our cloud server, aceCloud, virtually eliminates problems with:
- File syncing and sharing
- Using Microsoft Office 365
- Website hosting
- And more...
You will enjoy increased productivity thanks to less down time and innovative systems and solutions from Philadelphia’s local cloud computing provider.
Get good pricing on the phone service you need. Choose aceVoIP for Voice over Internet Protocol.
We are providing these services for organizations like yours in:
- Small Business
- Healthcare—for dentists, internists,
orthodontists, OB/GYNs, optometrists,
radiologists, urologists and more!
- Manufacturing and Distribution
- Service Industries
- Veterinary Medicine
Know what IT services you want? Give us a call at 610.640.4223 to get started with aceVoIP.
Subscribe:Subscribe to our Small Business IT Security Blog to receive weekly HIPAA Security Reminders, or regular digests & newsletters.
News you can use right now:
Bringing More Than Your Laptop Back to the Office
Working from home. It was fun while it lasted for many of us. Some people are scrambling to get back to the office to escape makeshift dining room desks that compete with family life and […]
5 IT choices that can immediately counter climate change
Building a green business is an important goal – but it doesn’t have to be purely altruistic. On average, environmentally-friendly businesses save more money, are more productive and have […]
Maximize Microsoft Teams with these top productivity tricks
This past year solidified that digital collaboration and communication tools are critical for any modern business. As the global workforce went remote, organizations looking to get ahead of the […]