Spend your time taking care of your patients not your IT system. Leave the setup, backup, computer security, and maintenance to us. Our IT services are already keeping data, networks, and systems in the following fields healthy and secure:
- Internal Medicine
- Dragon Speech-to-Text
- E-MDs Solution Series
- LH360 patient reminder
- Patterson Eaglesoft
- PrimeSuite by Greenway Health
- Toshiba Call Manager
- AS Ultrasound for radiologists
- CS Orthodontic imaging for orthodontists
- CS OrthoTrac for orthodontists
- Dentrix for dentists
- Dexis for dentists and radiologists
- OfficeMate for optometrists
- Ortho2 for orthodontists
- Romexis for radiologists
- UroChart for urologists
Hear what our customers have to say...
I was hosting a meeting for several churches and my ZOOM wouldn’t open. Patrick called very promptly and saved the day. Thank you very much.
Quick to respond. Excellent follow-through and checking back in to see if things were resolved.
—Barbara, Speech Pathologist
When our computers aren’t working, it prevents us from efficiently doing our job. Every time I contact ACE, they get back to me very quickly, work to solve the issues to allow me to do my job. Patrick fixed my calendar outlook on my phone in less than a minute & showed me how to do it or change settings
I am not a computer person so all the people at ACE and I are family familiar. They know how to help me resolve the issues that go along with managing a business. We have frequent power outages. ACE has helped me on more than a few Mondays to get everything up and running again before we open at 8 am. We also have frequent upgrades from our EHR, Internet, telephone systems. The upgrades are not always easy or quick but ACE makes sure the transitions are comfortable for us. They’re always there, always friendly, always helpful.
—Debbie, Practice Manager
Our company has been using ACE Technology Group for quite some time and being the liaison between their office and ours I have many dealings with the company. We have 4 very large volume and busy offices with a staff of about 65 employees…just recently our servers were down over a weekend when we were seeing patients and one of our employees had to call the emergency line. Not only did ACE respond quickly to the message, but was aware of the situation and already working to resolve the issue.
—Linda, Billing Specialist
I just really wanted to take the time and say Thank You…they had everything done so fast and efficient… and of course very nice about it!
ACE has assisted us with many projects as we increased the size and volume of our practice. This was quite a task since we started in a temporary site and moved 18 months later into our newly renovated suite. Working with ACE, and their team of IT support has been a great experience…consistent responsiveness, honesty, competence and reliability.
—Jeannine, Practice Manager
Every individual I’ve ever had assist me has been professional, and responsive. During the pandemic, I’ve been relying on my computer a lot while at work. If any issues arise, ACE is always able to help in a timely manner.
Super helpful and almost no effort required on my end. Job was worked on while I was in a meeting and upon my return it was completed and ready to use. Would absolutely recommend.
I had an excellent experience working with ACE Technology Group. I put in a request as our fax wasn’t working on the copier, and Ethan got back to me right away. He walked me through some steps and also showed me how to send a fax via my laptop. The entire issue was sorted before the afternoon, and we had a working fax again. Overall wonderful experience and very professional company.
—Hannah, Speech Pathologist
We have a business of about 20 employee’s which in the corporate world, anything less than 50 is considered small. My office requires an incredible amount of computer networking & maintenance in itself just keeping everything up to date. ACE responds to our IT repair requests within the hour. That makes the difference between a successful day and having the schedule run behind. The fact they can go directly to our software manufacturer and solve the problem many times without our involvement makes all the difference.
Within 20 minutes of placing a request, Patrick responded to me. In resolving my issues, Patrick was courteous of the work I was doing prior to interrupting me and when he needed my assistance in the office (to print a document), he was patient as I took care of it. Things were quickly resolved and I was able to continue my work. Thanks Patrick and ACE!
The ACE support specialist responded within a few minutes of my request for help. My issue was resolved in about 5 minutes and I was able to get back to work.
—Stefanie, Director of Admissions
Amanda went above and beyond to get my system set up on my docking station as soon as moving to work at home due to COVID 19. Thank you!
—Sandra, Senior CTM and Monitoring Manager