Hear what our customers have to say...
I think you and your team continue to do a fantastic job. Our switch to your company presented quite a challenge due to the situation in which we found our school. Your ability to quickly assess the situation, make the transition, improve our overall network design, minimize disruption and provide superior service has been amazing. Today, we have a more reliable network, a more secure network, and the confidence that our IT infrastructure and service provider are positioned well to support our school for many years to come.
—Bill, School Board President
ACE Tech group are extremely helpful, friendly, patient and very prompt with answering support questions.
—Margie, Administrative Assistant
We are now approaching a Ten Year relationship with ACE. Their team has always been responsive, professional and attentive to our IT needs. They find creative ways to make our systems work. You know they go above and beyond when: While dialing ACE for support, you are intercepted by an outside call and disengage your call to ACE, then a short time later, ACE calls back and states, “we see you made a call to us” – That is service with a heart!!!
—Andrea, Office Manager
Professional Services Consultants
Quick to respond. Excellent follow-through and checking back in to see if things were resolved.
—Barbara, Speech Pathologist
Great Partner during Pandemics and other Apocalyptic events.
ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. It’s so easy to create a ticket. Right away there is a response and we always know where we stand with the ticket.
—Desiree, Office Manager
For anyone who is looking for high quality computer support, ACE Technology is a great option. Their combination of advanced knowledge, determination to fix the problem, personal technicians and ability to return phone calls always makes it easy to get our technology issues fixed. These technicians also have worked as diligently as possible to fix the underlying cause assuring that the problem will not return. It has always been a really good experience working alongside ACE Technology Group.
I couldn’t be more pleased with ACE and their amazingly responsive and professional team. Our business came to a grinding halt with bizarre connectivity issues from a previous and unrelated tech installation. They graciously and quickly got our internet, phones and retail and e-commerce platforms back up and running. Very happy with their services and their great people.
Restaurant & Cafe
Recently ACE went above and beyond the call of duty and helped us get out of a jam when our phone service went down. Our regular VoIP provider was not helpful at all. ACE came onsite, got our phones working and now I’m happy to say that they are our VoIP provider. As a business owner, I just am so grateful to be working with a company like ACE where I can rely on them to do what they do best so I can spend my time doing what I do best helping my business grow. Thank you to everybody at ACE, every one of you. I appreciate all you do for us.
Our company has been using ACE Technology Group for quite some time and being the liaison between their office and ours I have many dealings with the company. We have 4 very large volume and busy offices with a staff of about 65 employees…just recently our servers were down over a weekend when we were seeing patients and one of our employees had to call the emergency line. Not only did ACE respond quickly to the message, but was aware of the situation and already working to resolve the issue.
—Linda, Billing Specialist
Within 20 minutes of placing a request, Patrick responded to me. In resolving my issues, Patrick was courteous of the work I was doing prior to interrupting me and when he needed my assistance in the office (to print a document), he was patient as I took care of it. Things were quickly resolved and I was able to continue my work. Thanks Patrick and ACE!
The ACE support specialist responded within a few minutes of my request for help. My issue was resolved in about 5 minutes and I was able to get back to work.
—Stefanie, Director of Admissions
Thank you for all of your hard work on our migration project while you had other migrations this summer! We appreciate all you do! & Thank you for all the long hours you put in to get us up and running for the school year. A successful migration!
—Sandra, Education Technology Specialist
Roman Catholic School
I just really wanted to take the time and say Thank You…they had everything done so fast and efficient… and of course very nice about it!