When your hardware, software, networks, and systems are running smoothly, your company can function at peak performance. When one or more of these fail, you need immediate assistance to diagnose and fix the problem so you can get back to business.
We provide remote diagnostics and repairs to get you up and running as quickly as possible. If your problem can’t be resolved remotely, we send a Support Engineer directly to your office for on-site diagnosis, maintenance, and/or repair.
Our most popular IT service plan, aceRemoteIT, is a completely managed IT support program for businesses with 5 to hundreds of PCs. Your business shares our centralized enterprise-grade` infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional wireless networks, LANs, PCs, and servers for you, if you so choose.
You focus on business while we procure, protect, troubleshoot, and maintain the systems and software you need to be productive. Some of the services and software options include:
- Microsoft Office
- NSPG Price Guide
- Sage Accounting
- Service first
- SuccessWare 21
- Toshiba Call Manager
Hear what our customers have to say...
I appreciate the level of professionalism you provide to us! Amazing customer service and computer support!
—Kim, Practice Manager
During this pandemic I have needed Ace Technology quite a bit. Every phone call I made was returned within a hour. My questions and problems resolved right away. I was able to understand the techs instructions clearly. I’m new at the computer and the tech was extremely patient with me each time I needed assistance.
—Kathy, Administrative Assistant
ACE Tech group are extremely helpful, friendly, patient and very prompt with answering support questions.
—Margie, Administrative Assistant
Great Partner during Pandemics and other Apocalyptic events.
I have been working with Ace Technology for over 10 years. They provide tremendous service on a very timely basis whenever problems crop up. I have bought all my hardware from them and never had any issues running my business. They are always prompt and reliable whenever I have issues. I would recommend them to any business for IT Services. Thank you ACE for always being there and making me comfortable with my computer needs.
We’ve had a great experience with ACE over the years. They’ve been our IT guys for many years now, probably ten. In the meantime, we’ve switched all our phones service over to their VOIP system. They saved us a ton of money there and that’s been largely seamless. It’s allowed us to take our business completely virtual which we’ve done. I’m very, very pleased and would highly recommend them.
Mergers and Acquisitions
Recently ACE went above and beyond the call of duty and helped us get out of a jam when our phone service went down. Our regular VoIP provider was not helpful at all. ACE came onsite, got our phones working and now I’m happy to say that they are our VoIP provider. As a business owner, I just am so grateful to be working with a company like ACE where I can rely on them to do what they do best so I can spend my time doing what I do best helping my business grow. Thank you to everybody at ACE, every one of you. I appreciate all you do for us.
When our computers aren’t working, it prevents us from efficiently doing our job. Every time I contact ACE, they get back to me very quickly, work to solve the issues to allow me to do my job. Patrick fixed my calendar outlook on my phone in less than a minute & showed me how to do it or change settings
Ace is always prompt in responding to help requests and professional in their communications. Would definitely recommend them.
We’ve used ACE for several years to manage our desktops. They’ve always been very responsive especially when we have had critical issues…all at a reasonable price.
Scientific and Engineering Consultants
I was hosting a meeting for several churches and my ZOOM wouldn’t open. Patrick called very promptly and saved the day. Thank you very much.
The ACE Team goes above and beyond to make sure your network is “up and running”. Every member of the team that I have dealt with has always been pleasant, patient and professional.
ACE is very efficient, they have a fast response and they provide us with great IT support all the time, but especially during all the pandemic time where we have been working remotely. I really appreciate all your help!
—Adolisa, Purchasing Assistant