When your hardware, software, networks, and systems are running smoothly, your company can function at peak performance. When one or more of these fail, you need immediate assistance to diagnose and fix the problem so you can get back to business.
We provide remote diagnostics and repairs to get you up and running as quickly as possible. If your problem can’t be resolved remotely, we send a Support Engineer directly to your office for on-site diagnosis, maintenance, and/or repair.
Our most popular IT service plan, aceRemoteIT, is a completely managed IT support program for businesses with 5 to hundreds of PCs. Your business shares our centralized enterprise-grade` infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional wireless networks, LANs, PCs, and servers for you, if you so choose.
You focus on business while we procure, protect, troubleshoot, and maintain the systems and software you need to be productive. Some of the services and software options include:
- Microsoft Office
- NSPG Price Guide
- Sage Accounting
- Service first
- SuccessWare 21
- Toshiba Call Manager
Hear what our customers have to say...
I’ve worked with ACE Technology Group for about nine years. We have found them to be competent, knowledgeable and responsive. Almost just as important they’re able to explain things in understandable terms. ACE has transitioned us through several software changes, server changes, as well as moved us to a new location. This was done with minimal disruption and was the smoothest piece of our move to a new office. We have found their staff to be friendly, professional and very patient. I highly recommend ACE Technology.
—Penny, Practice Administrator
Pottstown & Phoenixville
When our computers aren’t working, it prevents us from efficiently doing our job. Every time I contact ACE, they get back to me very quickly, work to solve the issues to allow me to do my job. Patrick fixed my calendar outlook on my phone in less than a minute & showed me how to do it or change settings
ACE is very efficient, they have a fast response and they provide us with great IT support all the time, but especially during all the pandemic time where we have been working remotely. I really appreciate all your help!
—Adolisa, Purchasing Assistant
I had an excellent experience working with ACE Technology Group. I put in a request as our fax wasn’t working on the copier, and Ethan got back to me right away. He walked me through some steps and also showed me how to send a fax via my laptop. The entire issue was sorted before the afternoon, and we had a working fax again. Overall wonderful experience and very professional company.
—Hannah, Speech Pathologist
The ACE Team goes above and beyond to make sure your network is “up and running”. Every member of the team that I have dealt with has always been pleasant, patient and professional.
I was extremely impressed by the level of customer service and the efficiency with which my issue was resolved. ACE Technology Group was able to get my issue resolved, and I was quickly able to move on with my work day instead of being held up on the phone or computer for hours. I appreciated the friendly Technician, and will be happy to call ACE with any of my issues in the future. Thank you ACE!!
Hotel / Hospitality
Ace is always responsive to my requests. The techs are always friendly and pleasant. Great service!
—Ronnie, Corporate Liaison
ACE Tech group are extremely helpful, friendly, patient and very prompt with answering support questions.
—Margie, Administrative Assistant
During this pandemic I have needed Ace Technology quite a bit. Every phone call I made was returned within a hour. My questions and problems resolved right away. I was able to understand the techs instructions clearly. I’m new at the computer and the tech was extremely patient with me each time I needed assistance.
—Kathy, Administrative Assistant
For anyone who is looking for high quality computer support, ACE Technology is a great option. Their combination of advanced knowledge, determination to fix the problem, personal technicians and ability to return phone calls always makes it easy to get our technology issues fixed. These technicians also have worked as diligently as possible to fix the underlying cause assuring that the problem will not return. It has always been a really good experience working alongside ACE Technology Group.
Quick to respond. Excellent follow-through and checking back in to see if things were resolved.
—Barbara, Speech Pathologist
I appreciate the level of professionalism you provide to us! Amazing customer service and computer support!
—Kim, Practice Manager
I am not a computer person so all the people at ACE and I are family familiar. They know how to help me resolve the issues that go along with managing a business. We have frequent power outages. ACE has helped me on more than a few Mondays to get everything up and running again before we open at 8 am. We also have frequent upgrades from our EHR, Internet, telephone systems. The upgrades are not always easy or quick but ACE makes sure the transitions are comfortable for us. They’re always there, always friendly, always helpful.
—Debbie, Practice Manager