Hear what our customers have to say...
Great Partner during Pandemics and other Apocalyptic events.
Whenever I encounter a problem, I know they are an email or phone call away. They are fast efficient and courteous and much needed. I really thank them; they do a great job.
Our company has been using ACE Technology Group for quite some time and being the liaison between their office and ours I have many dealings with the company. We have 4 very large volume and busy offices with a staff of about 65 employees…just recently our servers were down over a weekend when we were seeing patients and one of our employees had to call the emergency line. Not only did ACE respond quickly to the message, but was aware of the situation and already working to resolve the issue.
—Linda, Billing Specialist
ACE Tech group are extremely helpful, friendly, patient and very prompt with answering support questions.
—Margie, Administrative Assistant
Excellent service. Extremely quick and very personable. A perfect customer service experience.
ACE has always been responsive to specific problems that may have crept up and they have always kept us going. We have a law firm of 15 attorney’s and we run into problems every now and then but they have always been able to get us righted.
Ace is always responsive to my requests. The techs are always friendly and pleasant. Great service!
—Ronnie, Corporate Liaison
Within 20 minutes of placing a request, Patrick responded to me. In resolving my issues, Patrick was courteous of the work I was doing prior to interrupting me and when he needed my assistance in the office (to print a document), he was patient as I took care of it. Things were quickly resolved and I was able to continue my work. Thanks Patrick and ACE!
The ACE support specialist responded within a few minutes of my request for help. My issue was resolved in about 5 minutes and I was able to get back to work.
—Stefanie, Director of Admissions
I was hosting a meeting for several churches and my ZOOM wouldn’t open. Patrick called very promptly and saved the day. Thank you very much.
We are now approaching a Ten Year relationship with ACE. Their team has always been responsive, professional and attentive to our IT needs. They find creative ways to make our systems work. You know they go above and beyond when: While dialing ACE for support, you are intercepted by an outside call and disengage your call to ACE, then a short time later, ACE calls back and states, “we see you made a call to us” – That is service with a heart!!!
—Andrea, Office Manager
Professional Services Consultants
I am not a computer person so all the people at ACE and I are family familiar. They know how to help me resolve the issues that go along with managing a business. We have frequent power outages. ACE has helped me on more than a few Mondays to get everything up and running again before we open at 8 am. We also have frequent upgrades from our EHR, Internet, telephone systems. The upgrades are not always easy or quick but ACE makes sure the transitions are comfortable for us. They’re always there, always friendly, always helpful.
—Debbie, Practice Manager
We have been using the services of ACE technology for many many years now. It’s a great company. The people are very responsive and always willing to help to solve our problems. Thank you ACE Technology!
—Truus, Parish Secretary
ACE is very efficient, they have a fast response and they provide us with great IT support all the time, but especially during all the pandemic time where we have been working remotely. I really appreciate all your help!
—Adolisa, Purchasing Assistant