Hear what our customers have to say...
Ace is always responsive to my requests. The techs are always friendly and pleasant. Great service!
—Ronnie, Corporate Liaison
We are now approaching a Ten Year relationship with ACE. Their team has always been responsive, professional and attentive to our IT needs. They find creative ways to make our systems work. You know they go above and beyond when: While dialing ACE for support, you are intercepted by an outside call and disengage your call to ACE, then a short time later, ACE calls back and states, “we see you made a call to us” – That is service with a heart!!!
—Andrea, Office Manager
Professional Services Consultants
ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. It’s so easy to create a ticket. Right away there is a response and we always know where we stand with the ticket.
—Desiree, Office Manager
Great Partner during Pandemics and other Apocalyptic events.
During this pandemic I have needed Ace Technology quite a bit. Every phone call I made was returned within a hour. My questions and problems resolved right away. I was able to understand the techs instructions clearly. I’m new at the computer and the tech was extremely patient with me each time I needed assistance.
—Kathy, Administrative Assistant
I had an excellent experience working with ACE Technology Group. I put in a request as our fax wasn’t working on the copier, and Ethan got back to me right away. He walked me through some steps and also showed me how to send a fax via my laptop. The entire issue was sorted before the afternoon, and we had a working fax again. Overall wonderful experience and very professional company.
—Hannah, Speech Pathologist
The COVID-19 pandemic interrupted our lives, through this, ACE Technology Group’s support of our technology was consistent and without interruption.
ACE is very efficient, they have a fast response and they provide us with great IT support all the time, but especially during all the pandemic time where we have been working remotely. I really appreciate all your help!
—Adolisa, Purchasing Assistant
Ace is always prompt in responding to help requests and professional in their communications. Would definitely recommend them.
Another joyous experience dealing with our buddies over at ACE technology group. Great IT support from their team. Wishing them all the best.
I appreciate the level of professionalism you provide to us! Amazing customer service and computer support!
—Kim, Practice Manager
Recently ACE went above and beyond the call of duty and helped us get out of a jam when our phone service went down. Our regular VoIP provider was not helpful at all. ACE came onsite, got our phones working and now I’m happy to say that they are our VoIP provider. As a business owner, I just am so grateful to be working with a company like ACE where I can rely on them to do what they do best so I can spend my time doing what I do best helping my business grow. Thank you to everybody at ACE, every one of you. I appreciate all you do for us.
As a consultant, I have seen a number of support orgs. I am currently the Interim Executive Director for an ACE Tech Group client and I am very impressed with the support, responsiveness and professionalism across the entire team. ACE Tech Group is definitely going onto my referral list as I continue to work with clients. If you are looking to outsource some or all of your IT/Phone support, you should definitely talk to ACE Tech Group!
—Doug, Consultant & Interim Executive Director