Hear what our customers have to say...
ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. It’s so easy to create a ticket. Right away there is a response and we always know where we stand with the ticket.
—Desiree, Office Manager
Excellent service. Extremely quick and very personable. A perfect customer service experience.
We have been using the services of ACE technology for many many years now. It’s a great company. The people are very responsive and always willing to help to solve our problems. Thank you ACE Technology!
—Truus, Parish Secretary
Ace is always prompt in responding to help requests and professional in their communications. Would definitely recommend them.
I had an excellent experience working with ACE Technology Group. I put in a request as our fax wasn’t working on the copier, and Ethan got back to me right away. He walked me through some steps and also showed me how to send a fax via my laptop. The entire issue was sorted before the afternoon, and we had a working fax again. Overall wonderful experience and very professional company.
—Hannah, Speech Pathologist
ACE is very efficient, they have a fast response and they provide us with great IT support all the time, but especially during all the pandemic time where we have been working remotely. I really appreciate all your help!
—Adolisa, Purchasing Assistant
ACE Tech group are extremely helpful, friendly, patient and very prompt with answering support questions.
—Margie, Administrative Assistant
…speedy response and professionalism when responding to any and all of our computer issues we are having on any given day or time. ACE is a phone call away and in a matter of minutes will remotely correct any and all of our problems with speed and accuracy…complete knowledge of all of our many computer programs which makes my job as the in–house IT person a job that I am able to manage.
—Arlene, Executive Secretary
We are now approaching a Ten Year relationship with ACE. Their team has always been responsive, professional and attentive to our IT needs. They find creative ways to make our systems work. You know they go above and beyond when: While dialing ACE for support, you are intercepted by an outside call and disengage your call to ACE, then a short time later, ACE calls back and states, “we see you made a call to us” – That is service with a heart!!!
—Andrea, Office Manager
Professional Services Consultants
As a consultant, I have seen a number of support orgs. I am currently the Interim Executive Director for an ACE Tech Group client and I am very impressed with the support, responsiveness and professionalism across the entire team. ACE Tech Group is definitely going onto my referral list as I continue to work with clients. If you are looking to outsource some or all of your IT/Phone support, you should definitely talk to ACE Tech Group!
—Doug, Consultant & Interim Executive Director
Another joyous experience dealing with our buddies over at ACE technology group. Great IT support from their team. Wishing them all the best.
I just really wanted to take the time and say Thank You…they had everything done so fast and efficient… and of course very nice about it!
My company has been working with ACE Technology for four years. We have always had great response time whenever there were technology issues. Their support is outstanding and all of their technicians are a pleasure to work with – even with someone as myself, who I consider to be “technically challenged”. The techs are very patient and extremely helpful. I would highly recommend ACE Technology Group.
—Melissa, Logistics & Customer Service