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Hear what our customers have to say...
Excellent service. Extremely quick and very personable. A perfect customer service experience.
ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. It’s so easy to create a ticket. Right away there is a response and we always know where we stand with the ticket.
—Desiree, Office Manager
I was hosting a meeting for several churches and my ZOOM wouldn’t open. Patrick called very promptly and saved the day. Thank you very much.
Another joyous experience dealing with our buddies over at ACE technology group. Great IT support from their team. Wishing them all the best.
For the 10 years that I’ve been teaching, ACE Technology Group provided and continues to provide excellent IT support. They’ve worked with our Technology Coordinator to keep our School on the leading edge of technology by providing innovative technology solutions that meet our School’s changing needs. Their IT Help Desk has a knowledgeable and friendly staff. I highly recommend ACE Technology Group for your IT needs.
—Todd, Technology Teacher
I’ve worked with ACE Technology Group for about nine years. We have found them to be competent, knowledgeable and responsive. Almost just as important they’re able to explain things in understandable terms. ACE has transitioned us through several software changes, server changes, as well as moved us to a new location. This was done with minimal disruption and was the smoothest piece of our move to a new office. We have found their staff to be friendly, professional and very patient. I highly recommend ACE Technology.
—Penny, Practice Administrator
Pottstown & Phoenixville
Great Partner during Pandemics and other Apocalyptic events.
ACE has assisted us with many projects as we increased the size and volume of our practice. This was quite a task since we started in a temporary site and moved 18 months later into our newly renovated suite. Working with ACE, and their team of IT support has been a great experience…consistent responsiveness, honesty, competence and reliability.
—Jeannine, Practice Manager
I think you and your team continue to do a fantastic job. Our switch to your company presented quite a challenge due to the situation in which we found our school. Your ability to quickly assess the situation, make the transition, improve our overall network design, minimize disruption and provide superior service has been amazing. Today, we have a more reliable network, a more secure network, and the confidence that our IT infrastructure and service provider are positioned well to support our school for many years to come.
—Bill, School Board President
ACE Tech group are extremely helpful, friendly, patient and very prompt with answering support questions.
—Margie, Administrative Assistant
Every individual I’ve ever had assist me has been professional, and responsive. During the pandemic, I’ve been relying on my computer a lot while at work. If any issues arise, ACE is always able to help in a timely manner.
Our church has been using ACE Technology since their inception, so we have a long standing relationship. We have been very pleased by their fast response whenever we call with an issue. All of their employees are very knowledgeable and are always willing to do whatever it takes to help us get back up and running as quickly as possible. I am always amazed that their patience in helping me work through whatever my problem might be. We continue to be very pleased with ACE’s dedication and we highly recommend them for your computer needs.
Within 20 minutes of placing a request, Patrick responded to me. In resolving my issues, Patrick was courteous of the work I was doing prior to interrupting me and when he needed my assistance in the office (to print a document), he was patient as I took care of it. Things were quickly resolved and I was able to continue my work. Thanks Patrick and ACE!
The ACE support specialist responded within a few minutes of my request for help. My issue was resolved in about 5 minutes and I was able to get back to work.
—Stefanie, Director of Admissions